New vehicles should arrive on your lot fully functional, but if SiriusXM is not working, follow the radio refresh steps below.
All Dealership staff should download the improved SiriusXM® Dealer App to quickly pre-activate radios by scanning the VIN. With the improved Dealer App, you can easily send a refresh signal to any vehicle on your lot from a mobile phone.
If you do not have an Apple or Android device, you can also refresh radios calling SiriusXM Dealer Support at 1-800-852-9696. You can find the radio ID by tuning to Channel 0 or visiting siriusxm.com/activationhelp.