Radio Refresh

New vehicles should arrive on your lot fully functional, but if SiriusXM is not working, follow the radio refresh steps below.

For pre-owned vehicles, pre-activating SiriusXM radios is now as easy as just scanning a VIN.

  • Download the SiriusXM Dealer App from the App Store or Google Play.
  • Make sure the radio is on and the vehicle is outside with a clear view of the sky. For best results, open the app and turn on location services.
  • Choose “Scan VIN,” scan the VIN barcode, then press “send refresh signal now.” Or you can manually enter the radio ID.
  • It’s that simple – and you can easily repeat the process to refresh more radios. Customer trial does not begin until after the vehicle is sold.


SiriusXM Pre-Owned Program Radio Activation Tip Sheet


Get the SiriusXM Dealer App

All Dealership staff should download the SiriusXM Dealer App to quickly pre-activate radios by scanning the VIN. With the SiriusXM Dealer App, you can easily send a refresh signal to any vehicle on your lot from a mobile phone.

Refresh Assistance

If you do not have an Apple or Android device, you can also refresh radios by visiting: You can find the radio ID by tuning to Channel 0 or visiting