Everything You Need to Know

The endless sound of everything your customers love.

All SiriusXM-equipped new and eligible pre-owned vehicles¹ receive a SiriusXM trial subscription. With the SiriusXM trial subscription, your customers get access to all of their favorite entertainment from SiriusXM to enjoy in their vehicle and on the SiriusXM app - from ad-free music, talk and sports, to comedy, news, podcasts, and more. Plus, they can take the full SiriusXM experience with them everywhere they go and enjoy other exclusives on the SiriusXM app - just send them to siriusxm.com/getlogin to learn more and get their login credentials.

Note: Satellite and streaming lineups vary slightly.

¹ Dealer enrollment required: To receive this trial benefit across your Non-CPO used inventory, dealers need to enroll in this free program at siriusxmdealerprograms.com.

Activation Basics: New & Pre-Owned

New vehicles arrive factory-activated

Almost all new vehicles are factory activated, which means they will arrive on your lot fully functional. The Demo Service will automatically convert to a consumer account with a trial subscription via the Retail Delivery Record process. Please ensure the RDR is complete with accurate customer contact information, including email address. If a vehicle radio is not active, follow the pre-owned activation instructions.

All pre-owned vehicles must be pre-activated

Pre-activate the radio 48 hours after the vehicle is placed into inventory, or any time prior to delivery. The Demo Service will transition seamlessly into a 3-month trial subscription, which will automatically start after a sold record is received. To refresh the radio signal, you can either download the SiriusXM Dealer App from App Store or Google Play and scan the VIN or go online at siriusxm.com/refresh. Find the radio ID by turning to Channel 0 or visiting siriusxm.com/activationhelp.

Pre-Activate A Radio

For pre-owned vehicles, pre-activating SiriusXM radios is now as easy as just scanning a VIN. New vehicles should arrive on your lot fully functional, but if SiriusXM is not working, follow the radio refresh steps below.

Download the SiriusXM Dealer App from the App Store or Google Play.
Make sure the radio is on and the vehicle is outside with a clear view of the sky. For best results, open the app and turn on location services.
Choose “Scan VIN,” scan the VIN barcode, then press “send refresh signal now.” Or you can manually enter the radio ID.
It’s that simple – and you can easily repeat the process to refresh more radios. Customer trial does not begin until after the vehicle is sold.

Download the dealer app

Delivery Checklist

Verify the radio is active
Hand the customer a brochure with channel guide
Demonstrate SiriusXM services and preset a few favorite channels
Tell them SiriusXM will contact them
Tell them that streaming on the SiriusXM app is included with their SiriusXM trial subscription
Send them to siriusxm.com/getlogin to get started

Returning Customers

1

Remind current SiriusXM subscribers to visit siriusxm.com/transfer or call the dedicated Loyal Listener Hotline at 1-855-236-9236
2

Customers may add a new vehicle to their account, transfer any unused service, or deactivate a vehicle they no longer own
3

Make sure customer has both the old and new vehicle Radio IDs handy

SiriusXM Videos

SiriusXM Trial Subscription Features & Benefits

Channel Lineups

SiriusXM Package Channel Lineup	VIEW
Sirius Package Channel Lineup	VIEW
XM Package Channel Lineup	VIEW

Offer Details

If your customer decides to continue service after their trial, the subscription plan they choose will automatically renew thereafter and they will be charged according to their chosen payment method at then-current rates. Fees and taxes apply. To cancel they must call us at 1-866-635-2349. See our Customer Agreement for complete terms at www.siriusxm.com. All fees and programming subject to change. Your customers may be eligible for a Family Discount subscription rate if they already have and maintain a qualified full-price subscription plan. Promotional or discount-priced plans do not qualify for additional audio discounts or reduced rates.

SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio LLC and its respective subsidiaries. Other marks, channel names and logos are the property of their respective owners. All rights reserved.

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