AUTOMOTIVE
DEALER PORTAL
Radio Refresh
New vehicles should arrive on your lot fully functional, but if SiriusXM is not working, follow the radio refresh steps below.
For pre-owned vehicles, pre-activating SiriusXM radios is now as easy as just scanning a VIN.
- Download the SiriusXM Dealer App from the App Store or Google Play.
- Make sure the radio is on and the vehicle is outside with a clear view of the sky. For best results, open the app and turn on location services.
- Choose “Scan VIN,” scan the VIN barcode, then press “send refresh signal now.” Or you can manually enter the radio ID.
- It’s that simple – and you can easily repeat the process to refresh more radios. Customer trial does not begin until after the vehicle is sold.
Downloads
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SiriusXM Pre-Owned Program Radio Activation Tip Sheet |
pdf
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Get the SiriusXM Dealer App
All Dealership staff should download the SiriusXM Dealer App to quickly pre-activate radios by scanning the VIN. With the SiriusXM Dealer App, you can easily send a refresh signal to any vehicle on your lot from a mobile phone.
Refresh Assistance
If you do not have an Apple or Android device, you can also refresh radios by visiting: siriusxm.com/refresh. You can find the radio ID by tuning to Channel 0 or visiting siriusxm.com/activationhelp.