Mercedes-Benz Overview

Trial Information 

All new MY17 satellite radio-equipped Mercedes-Benz vehicles will receive a six-month trial subscription to the Sirius All Access audio package, which includes every premium channel available inside the vehicle, plus the ability for owners to listen on the app or online.

New MY17 Mercedes-Benz vehicles equipped with the COMAND also receive a 5-year trial subscription to SiriusXM Traffic and SiriusXM Weather.*

All certified pre-owned (CPO) satellite radio-equipped vehicles are eligible for a 3-month trial subscription to the SiriusXM All Access package.

*SiriusXM Traffic and Weather service not available on MY17 E-Class. Trial length and service availability may vary by model, model year or trim.

Activation Information 

NEW VEHICLES
Factory Installed:
All new vehicles are factory activated, which means they will arrive on your lot fully functional. The Demo Service will automatically convert to a consumer account with a trial via the Retail Delivery Record process. (Please ensure the RDR is complete with accurate customer contact information, including email address.) If a vehicle radio is not active, follow the pre-owned activation instructions.

PRE-OWNED VEHICLES
Factory Installed:
Refresh the radio 48 hours after the vehicle is placed into inventory, or any time prior to delivery. The Demo Service will transition seamlessly into the 3-month All Access Trial Subscription, which will automatically start after a sold record is received.

Download the SiriusXM Dealer App:
Send a refresh signal to the radio by just scanning the VIN.

Go Online or Call:
You can also refresh radios by visiting our online refresh site at siriusxm.com/refresh or by calling SiriusXM Dealer Support at 1-800-852-9696. Find the radio ID by turning to Channel 0 or visiting siriusxm.com/activationhelp.

Order Merchandising Materials

Contact your SiriusXM Regional Manager to order merchandising materials. Select your state below.

Download the Tip-Sheet for more information, including model availability, pricing, programming and activation help. Use it as a sales training tool or as a quick reference guide.

Dedicated Hotline For Existing Subscribers

1-855-236-9236

Existing subscribers can activate a trial, add a new radio to their account, cancel service on an old vehicle, and apply any unused credits to their new vehicle’s service. They’ll simply need their VIN# or radio ID when they call.